Crown 155 Casino Privacy Policy

Last Updated: January 2025

At Crown 155 Login, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our online casino platform, including the Crown 155 mobile app and all associated services in Australia.

1. Information We Collect

When you register for a Crown 155 Login account or use our services, we collect various types of information to provide you with a secure and personalized gaming experience.

1.1 Personal Information

We collect the following personal information during registration and account verification:

  • Full name and date of birth
  • Email address and phone number
  • Residential address in Australia
  • Government-issued identification documents (driver's license, passport)
  • Proof of address documentation
  • Payment information and transaction history

1.2 Automatic Information

When you access Crown 155 Casino or use the Crown 155 app, we automatically collect:

  • IP address and geographic location
  • Device information (type, operating system, browser)
  • Login times and session duration
  • Game activity and betting patterns
  • Cookies and similar tracking technologies
  • App usage data and performance metrics

1.3 Financial Information

To process deposits and withdrawals on Crown 155 Online Casino, we collect payment card details, bank account information, and e-wallet credentials. All financial data is encrypted and processed through secure payment gateways compliant with Australian financial regulations.

2. How We Use Your Information

Crown 155 Login uses your personal information for the following purposes:

2.1 Account Management

  • Creating and maintaining your Crown 155 Casino account
  • Verifying your identity and age (18+ requirement)
  • Processing registrations and login authentication
  • Managing account settings and preferences

2.2 Service Provision

  • Processing deposits, withdrawals, and Crown 155 bonus redemptions
  • Providing access to games and casino features
  • Delivering customer support and resolving disputes
  • Sending important account notifications and updates
  • Optimizing the Crown 155 mobile app experience

2.3 Legal Compliance

  • Complying with Australian gambling regulations
  • Preventing fraud, money laundering, and underage gambling
  • Implementing responsible gaming measures
  • Responding to legal requests from authorities
  • Maintaining transaction records as required by law

2.4 Marketing and Communication

  • Sending promotional offers and Crown 155 bonus information (with consent)
  • Delivering personalized gaming recommendations
  • Conducting surveys and collecting feedback
  • Notifying you about new features and games

3. Information Sharing and Disclosure

Crown 155 Login does not sell your personal information to third parties. We only share your data in the following circumstances:

3.1 Service Providers

We work with trusted third-party service providers who assist in operating Crown 155 Online Casino, including payment processors, identity verification services, game providers, and hosting infrastructure. These partners are contractually obligated to protect your data and use it only for specified purposes.

3.2 Legal Requirements

We may disclose your information when required by Australian law, court orders, or regulatory authorities. This includes sharing data with gambling regulators, law enforcement agencies, and financial crime prevention organizations.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of Crown 155 Casino assets, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

4. Data Security

Crown 155 Login implements industry-leading security measures to protect your personal information:

  • Encryption: All data transmission uses 256-bit SSL/TLS encryption
  • Secure Storage: Personal data is stored on encrypted servers in Australia
  • Access Controls: Strict authentication and authorization protocols
  • Monitoring: 24/7 security monitoring and intrusion detection
  • Regular Audits: Independent security assessments and penetration testing
  • Firewalls: Advanced firewall protection against unauthorized access

5. Data Retention

Crown 155 Casino retains your personal information for as long as your account remains active. After account closure, we retain certain data for a minimum of 7 years to comply with Australian financial and gambling regulations. Transaction records, identity verification documents, and responsible gaming data are subject to mandatory retention periods. You may request earlier deletion where legally permissible.

6. Your Privacy Rights

Under Australian privacy law, you have the following rights regarding your personal information:

6.1 Access and Correction

You can access and update your personal information through your Crown 155 Login account settings or by contacting our support team. We will respond to access requests within 30 days.

6.2 Data Portability

You have the right to request a copy of your personal data in a structured, commonly used format.

6.3 Marketing Preferences

You can opt out of promotional communications at any time by clicking unsubscribe links in emails or adjusting preferences in your Crown 155 Casino account. Note that you will still receive essential service-related communications.

6.4 Account Deletion

You may request account closure and data deletion through customer support. Some information will be retained for legal compliance purposes as described in Section 5.

7. Cookies and Tracking Technologies

Crown 155 Online Casino uses cookies and similar technologies to enhance your experience:

7.1 Essential Cookies

Required for core functionality including login sessions, security features, and payment processing on Crown 155 Login.

7.2 Performance Cookies

Collect anonymous data about how you use the Crown 155 app and website to improve performance and user experience.

7.3 Functional Cookies

Remember your preferences, language settings, and personalized features on Crown 155 Casino.

7.4 Marketing Cookies

Track your activity to deliver relevant Crown 155 bonus offers and advertisements (requires consent).

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect functionality of the Crown 155 mobile app.

8. Third-Party Links

Our platform may contain links to third-party websites, payment processors, or game providers. Crown 155 Login is not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing personal information.

9. Children's Privacy

Crown 155 Casino services are strictly for individuals aged 18 and over. We do not knowingly collect information from minors. If you believe a person under 18 has created an account, please contact us immediately for account suspension and data deletion.

10. International Data Transfers

While Crown 155 Login primarily operates in Australia, some service providers may process data in other jurisdictions. We ensure all international transfers comply with Australian privacy standards through approved mechanisms such as Standard Contractual Clauses and adequacy decisions.

11. Responsible Gaming Data

To support responsible gaming initiatives, Crown 155 Online Casino monitors betting patterns, session durations, and deposit frequencies. This data helps identify potential problem gambling behaviors and implement protective measures such as deposit limits, self-exclusion, and reality checks. Responsible gaming data is handled with strict confidentiality and used solely for player protection purposes.

12. Updates to This Policy

Crown 155 Login may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes via email or prominent notice on the Crown 155 app and website. The "Last Updated" date at the top indicates the most recent revision. Continued use of our services after updates constitutes acceptance of the revised policy.

13. Contact Us

For privacy-related questions, concerns, or requests regarding your personal information on Crown 155 Casino:

  • Email: privacy@crown155.com.au
  • Live Chat: Available 24/7 through Crown 155 Login
  • Mail: Privacy Officer, Crown 155 Casino, Australia

If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).


This Privacy Policy is effective as of January 2025 and applies to all users of Crown 155 Login, Crown 155 Casino, Crown 155 Online Casino, and the Crown 155 mobile app operating in Australia.